Privacy Policy

Effective Date: November 19, 2024

Information We Collect

Personal Information:

  • Name and contact details
  • Delivery address
  • Payment information
  • Pet-related information
  • Email address for newsletters
  • Account login credentials

Automatically Collected Information:

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

How We Use Your Information

We use your personal information to:

  • Process and fulfill pet product orders
  • Provide customer support
  • Send order updates and tracking information
  • Deliver promotional offers about pet products and services
  • Improve our website and services

Data Protection and Security

We implement appropriate security measures to protect your information, including:

  • Secure SSL encryption for payment processing
  • Regular security assessments
  • Limited staff access to personal data
  • Secure data storage systems

Third-Party Sharing

We share information with:

  • Payment processors for transaction handling
  • Delivery partners for order fulfillment
  • Analytics services to improve website performance
  • Marketing services (with your consent)

Your Privacy Rights

You have the right to:

  • Access your personal information
  • Request corrections to your data
  • Delete your account
  • Opt-out of marketing communications
  • Request data portability

We use cookies to:

  • Remember your preferences
  • Maintain shopping cart contents
  • Analyze website traffic
  • Improve user experience

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect information from children[4].

Contact Information

For privacy-related inquiries:

Updates to Privacy Policy

We reserve the right to update this policy. Users will be notified of any material changes via email or website notice.